Operations, Data & Next Best Action
What Is a Program Document (Rebates)?
A program document is the vendor's written statement of a rebate program's terms - its targets, tiers, thresholds, eligible products, qualifying periods, claim requirements and payout formulas. It is the source that defines what a partner can earn, what they must do to earn it, and what evidence a claim requires.
Why it matters to partners. The program document is the contract you are reconciling against. If it isn't stored, current and readable, the rebate calculation rests on memory, and disputes become your word against the vendor's. Keeping each program document on file - and tracking it for changes - is what lets a partner prove what they were owed and defend a claim with confidence.
Related terms
FAQ
The program document is the source; program rules are those terms encoded in software so they can be applied to your data and calculated.
Keep every vendor's program terms on file → Explore Rebates-On