Sales, Pipeline & Deal Economics
What Is Partner Margin?
Why it matters to IT channel partners. Front-end margin is visible on every invoice; back-end margin is not, which is why it leaks. Rebates, MDF and incentives can rival or exceed the front-end discount, but they land weeks or quarters later and only if claimed. A partner that manages only the front end is measuring half of its real margin.
How it works in vendor programs. Margins vary by partner type and value added - transactional resellers typically keep less, while value-added resellers and managed service providers that add design and services keep more. On top of that sits the back end: rebate points on eligible volume that fall almost entirely to the bottom line. Knowing the full margin - front plus back - is what lets a partner price a deal without giving away the rebate.
Where partners lose money. Treating the front-end discount as the whole margin, and never reconciling the back-end rebate, means pricing deals too thin and leaving earned rebate uncollected.
Example. A reseller quotes a deal on a 12-point front-end discount and calls it a 12-point margin. The vendor's program also pays a back-end rebate on that purchase - real profit the partner never counted, and might discount away on the next deal.
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